Crypto.comยฎ Login issuesยฎ

Learn how to log into the App using your email, SMS verification, passcode, or magic link. Find solutions for common login issues such as incorrect details, expired โ€ฆ

Additional Tips and Considerations

  1. Clear Cache and Cookies: Clearing browser cache and cookies can resolve certain browser-related issues that may affect login functionality.

  2. Update Browser and App: Ensure that the browser and app are updated to the latest versions to mitigate compatibility issues.

  3. Contact Support: If unable to resolve login issues independently, reach out to customer support for assistance. Provide relevant details, such as account information and steps taken to troubleshoot the issue.

Preventive Measures for Future Login Issues

  1. Secure Password Management: Use strong and unique passwords for and enable password management tools or password managers for added security.

  2. Backup 2FA Devices: Store backup codes for 2FA authentication securely to regain access in case of device loss or malfunction.

  3. Regular Account Checkup: Periodically review account settings, security features, and verification status to address any potential issues proactively.


Addressing login issues on requires a systematic approach, including verification of login credentials, troubleshooting of technical factors, and adherence to security protocols. By following the troubleshooting solutions outlined in this guide and implementing preventive measures, users can mitigate login issues effectively and ensure smooth access to the platform for cryptocurrency trading, investing, and transactions. If problems persist, reaching out to's customer support for personalized assistance is recommended to resolve the issue promptly and resume uninterrupted access to the platform.

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